Bank of America Mobile Application
This project involved a complete redesign of the transfer and send process using the back app engine of Zelle. All modern banks will be using a uniform process across their corporate brands.
Working with interaction designers and developers, I redesigned approximately 600 app screens over a one-year period. This work is ongoing and we continue to improve the design with feedback from user testing, Ultimately this is expected to be the most used functionality of the app.
After the Transfer | Send section launched, 80,000 users used it in the first week and it's still growing today. We have had amazing feedback so far.